FAQ

 

Frequently Asked Questions

 

What types of files you receive?

You will receive one (1) compressed file (.zip) for each image purchase.

With following:

- 1 x .SVG file (Cricut Design Space)

- 1 x .DXF file (Silhouette Studio)

- 1 x .PNG file (Transparent Background 300 dpi)

- 1 x .JPG file (High resolution 300 dpi)

- 1 x .PDF (Portable Document Format)

How do I know if your files work with my cutting software and machine?

Before purchasing, please make sure to research what types of files (if any) your particular cutting machine software is compatible with. If you are unsure, we recommend contacting the manufacturer's customer service and inquiring about your program's capabilities.

How do I use these files with my Cricut Design Space?

Cricut Design Space allows the uploading and use of SVG files. 
Upload your chosen SVG into Design Space just as you would upload any image file it will automatically separate your layers based on the SVG Design. 
From there you can assign and cut your layers based on your chosen colors.

How do I use these files with my Silhouette Studio?

To open and use an SVG file, you must have upgraded your software to the Silhouette Designer Edition, but you may also be able to open the DXF file in Silhouette Studio Basic Edition.

To open DXF files:

1. Click on the File tab.

2. Click on Open.

3. In the Files of type list, click AutoCAD Drawing (*.dwg; *.dxf).

4. Browse to the file and click Open.

Note: Please research your machine's software or contact the manufacturer for more in depth knowledge on what files are compatible with your software and machine and how to cut said files.

How files delivery?

Your files will be available to instant download once payment confirmed.

Your files will be available for download at http://www.bodowinvector.com, but you will be required to login before downloading your files. We will create a login account for you automatically. 

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never see your credit card number; PayPal just tells us that you've paid and our system allow download your purchase. We get the money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account, using "Guest Checkout".

Returns & exchanges

We don't accept returns, exchanges, or cancellations, but please contact us if you have any problems with your order.